Privacy Policy

This Privacy Policy explains how Simmons Enterprises (“we,” “us,” “our”) collects, uses, shares, and protects your information when you visit or make a purchase from simmonsenterprises.store (the “Site”), or otherwise interact with us.

If you do not agree with this Policy, please do not use the Site.

1) Who We Are / How to Contact Us

Simmons Enterprises
Email: jsimmons@simmonsenterprises.store

2) Information We Collect

We collect information in three main ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.

A) Information you provide to us

Depending on how you use the Site, you may provide:

Contact information: name, email address, phone number (if provided)
Order information: billing address, shipping address, items purchased, order notes, and transaction history
Account information (if you create an account): login credentials and profile details
Customer support messages: emails or messages you send us, and any attachments you include
Booking/service information (if you book a service): appointment details, contact details, and any notes you submit

Payment information:
Payments are processed through the payment method(s) available at checkout. We do not store full payment card numbers on our servers. Payment processors may collect and process payment details according to their own privacy policies.

B) Information collected automatically

When you visit the Site, we may automatically collect:

Device information: browser type, device type, operating system
Usage data: pages viewed, clicks, time on page, referring/exit pages
Approximate location: inferred from IP address (not precise GPS location)
Cookies and similar technologies: small files used to remember preferences and help the Site function (see Section 6)

C) Information from third parties

We may receive information from:

Payment processors (confirmation of payment status, limited transaction details)
Shipping carriers and fulfillment partners (delivery status, tracking updates)
Analytics providers (aggregated data about Site traffic and performance)
Social platforms (if you interact with our social links or embedded content)

3) How We Use Your Information

We use your information to:

Process and fulfill orders (including sending order confirmations, shipping updates, and receipts)
Deliver digital products (downloads or access links, if applicable)
Provide customer support and respond to questions
Manage bookings/services (confirmations, reschedules, reminders)
Improve and maintain the Site (diagnostics, performance, user experience)
Prevent fraud and secure the Site (risk checks, abuse prevention)
Comply with legal obligations (tax, accounting, lawful requests)
Send marketing messages (only if you opted in, or where permitted by law)
You can opt out at any time (see Section 8).

4) How We Share Your Information

We do not sell your personal information. We may share your information only as needed for legitimate business purposes, including:

A) Service providers

We may share information with trusted service providers that help us operate, such as:

payment processing
website hosting and site tools
shipping and delivery services
order fulfillment partners
analytics and security tools
customer support tools (email)

These providers are permitted to use your information only to perform services for us.

B) Shipping, customs, and international delivery

If you place an international order, your shipping details may be shared with carriers and, where required, customs authorities or brokers to complete delivery. International orders may involve transfers of information across borders.

Important: Customers are responsible for all taxes, tariffs, duties, and import fees charged by the destination country or carrier.

C) Legal and safety reasons

We may disclose information if we believe it is necessary to:

comply with a legal obligation
enforce our policies
respond to lawful requests
protect the rights, property, and safety of our business, customers, or others
investigate fraud or security issues

D) Business transfers

If we are involved in a merger, acquisition, or asset sale, customer information may be transferred as part of that transaction.

5) Data Retention

We keep personal information only as long as reasonably necessary to:

fulfill orders and provide services
maintain business records (including tax and accounting)
resolve disputes
enforce our agreements
meet legal requirements

When no longer needed, we take reasonable steps to delete or de-identify the information.

6) Cookies and Similar Technologies

Cookies help the Site function and help us understand how visitors use the Site.

Cookies may be used for:

Essential functions: cart, checkout, security, session stability
Preferences: remembering settings and choices
Analytics: understanding traffic patterns and improving content
Marketing (if enabled): measuring ad performance or showing relevant offers

You can usually control cookies through your browser settings. Disabling cookies may affect certain Site features (like cart/checkout).

7) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure. You use the Site at your own risk.

8) Email and Marketing Preferences

If you subscribe to emails or opt in at checkout, we may send updates about products, releases, or promotions.

You can opt out anytime by:

clicking the unsubscribe link in our emails (if provided), or
emailing jsimmons@simmonsenterprises.store with the subject line “Unsubscribe”

Even if you opt out of marketing emails, we may still send transactional messages (order confirmations, shipping notices, important account/service notices).

9) Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, such as:

requesting access to the information we have about you
requesting correction of inaccurate information
requesting deletion (where applicable)
objecting to certain processing
withdrawing consent (where processing is based on consent)

To make a request, email jsimmons@simmonsenterprises.store.
To protect your privacy, we may need to verify your identity before completing certain requests.

10) Children’s Privacy

The Site is not intended for children under 13 (or the age defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take reasonable steps to delete it.

11) Third-Party Links and Embedded Content

The Site may contain links to third-party websites or embedded content (for example, social feeds). We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information.

12) International Users

If you access the Site from outside the United States, your information may be processed in the United States or other locations where our service providers operate. By using the Site, you understand your information may be transferred to countries with different data protection laws.

13) Changes to This Privacy Policy

We may update this Policy from time to time. Updates will be posted on this page with a new “Last updated” date. Your continued use of the Site after changes are posted means you accept the updated Policy.

14) Contact Us

If you have questions, requests, or concerns about this Privacy Policy, contact:

Simmons Enterprises
Email: jsimmons@simmonsenterprises.store

Subject line suggestions:

“Privacy Question”
“Data Request”
“Delete My Info”